Compare all features
See full feature matrix
Feature
Free
Essentials
Team
Business
Engage product line
Agent Performance
Monitor the performance of your agents to support them in their development and leverage the growth potentials.
Free
Essentials
Basic
Team
Advanced
Business
Monitor product line
AI-powered semantic review tags
Leverage the power of Artificial Intelligence and see the bigger perspective across reviews to fast-forward your app performance
Free
Essentials
Team
Business
Accelerate product line
Alerts by app discovery
Be notified about changes in app discovery so you can quickly respond.
Free
Essentials
Team
Business
Accelerate product line
API: App Analytics
Bridge app analytics across tools to monitor versions, downloads, revenue & subscription data.
Free
Essentials
Team
Business
Accelerate product line
API: ASO reports
Connect relevant ASO data & reports to other tools and ensure the organisation is aligned.
Free
Essentials
Team
Business
Accelerate product line
API: ASO tools
Connect the tool stack and bring ASO tools to other relevant solutions.
Free
Essentials
Team
Business
Accelerate product line
API: Featured apps
Bridge the insights to ensure a common understanding of your competitors & their feature placements.
Free
Essentials
Team
Business
Accelerate product line
API: Keyword Intelligence
Bridge keyword intelligence to other relevant tools for more informed decisions.
Free
Essentials
Team
Business
Accelerate product line
API: Rankings
Connect Rankings & your reporting tools to monitor it closely.
Free
Essentials
Team
Business
Monitor product line
API: Ratings & Reviews
Monitor the ratings & reviews closely no matter what tool you are using.
Basic
Free
Basic
Essentials
Advanced
Team
Advanced
Business
Engage product line
API & Webhook: Reviews & replies
Connect tools to monitor reviews & replies without having to shift between tools.
Free
Essentials
Team
Business
Engage product line
API: Tags
Leverage the power of categorizations and bring the review tags into your toolstack
Free
Essentials
Team
Business
Engage product line
API: Tags, Review status, notes, report a concern, & reply statistics
Monitor reviews and bridge the insights across tools with ease
Free
Essentials
Team
Business
Accelerate product line
API: App update timelines
Monitor how the app updates affect other business metrics with the app update API.
Free
Essentials
Team
Business
Accelerate product line
API: Top chart rankings
Connectt your tool stack and increase reporting capabilities by closely following the top charts.
Free
Essentials
Team
Business
Accelerate product line
App updated timeline
Keep an eye on your competitors' updates to their apps, what they are releasing and utilize it to your benefit
Limited
Free
Unlimited
Essentials
Unlimited
Team
Unlimited
Business
All packages
Apple App Store
Connect your Apple App Store apps to leverage the power of AppFollow & improve the performance.
Free
Essentials
Team
Business
Monitor & Accelerate product lines
Apple Arcade Games
Connect your Apple Arcade games with AppFollow to leverage the power of the insights & accelerate growth potentials.
Free
Essentials
Team
Business
Engage product line
Apple Arcade Games Reviews
Manage all reviews in one unified place by connecting your Arcade games & engage with them directly.
Free
Essentials
Team
Business
Engage product line
Archive review tags
Keep it clean by reviewing all active tags and archive the ones not relevant any more.
Free
Essentials
Team
Business
Accelerate product line
ASO tools
Improve store performance with the best-in-class tools for improving an app's rank and discoverability to beat competitors.
Limited
Free
Unlimited
Essentials
Unlimited
Team
Unlimited
Business
Engage product line
Automate report a concern actions
Reduce the workload & improve the mental health of your team members by automating reporting concerns.
Free
Essentials
Team
Business
Monitor & Engage product lines
Automate review translation
Extend your global reach with automated review translations
Free
Essentials
Team
Business
Monitor & Engage product lines
Automatic review tag
Monitor reviews & responses more efficiently with automated tagging opportunities.
Free
Essentials
Team
Business
Engage product line
Automatic review categorization rules
Set up rules for automatic review & response categorization
Free
Essentials
Team
Business
Engage product line
Automation performance
Monitor how your automation is performing with a glimpse of an eye, so you can concentrate of ensuring smooth automated processes.
Free
Essentials
Team
Business
Monitor & Engage product line
Bulk edit & tag reviews in one go
Manage reviews with quick bulk edit opportunities
Free
Essentials
Team
Business
Engage product line
Bulk reply to reviews with a certain status
Categorize and manage reviews as tickets and reply to mulitiple based on their status
Free
Essentials
Team
Business
Engage product line
Bulk review responses
Efficiently reply to the same type of reviews with the bulk response option.
Free
Essentials
Team
Business
Acccelerate product line
Category ranking
Track and analyze the categories your app is ranking within to evaluate the chosen set of keywords in/over time.
Free
Essentials
Team
Business
Accelerate product line
Compare app discovery
Understand the competiteve landscabe and extract competitive insights to understand how to beat competitors
Free
Essentials
Team
Business
Monitor product line
Competitor analysis
Monitor the feedback your competitors are getting to understand, identify, and leverage it to your advantage.
Free
10 apps
Essentials
30 apps
Team
30 apps
Business
Accelerate product line
Conversion benchmark
Zoom in of app conversions with clear visibility into industry standards, so you can focus on setting out the right strategy for increasing the rate.
Free
Essentials
Team
Business
Engage product line
Custom automation rules
Pave the way for quicker actions with unlimited automated rules across app stores. Monitor the efficeincy with automation performance.
Free
Essentials
Team
Business
Engage product line
Custom response to review templates
Minimise time spend responding to reviews within the same category by creating reply & reponse templates.
Free
Essentials
Team
Business
Engage product line
Custom review tags
Set up your own tags and categories for reviews
Free
Essentials
Team
Business
Engage product line
Custom semantic tag rules
Tailor semantic tags & rules to fit your organisation's need.
Free
Essentials
Team
Business
All packages
Custom template library by auto-rules
Reduce time spent replying to similar reviews by automating the responses with your own custom-made reply and response template library.
Free
Essentials
Team
Business
Accelerate product line
Downloads & revenue
Track app downloads & revenue to measure how well your app is performing.
Free
Essentials
Team
Business
Accelerate product line
Email report: ASO
Be notified directly via email when changes are happening.
Free
Essentials
Team
Business
Accelerate product line
Email report: Downloads & Revenue
Be notified directly via email when changes are happening.
Free
Essentials
Team
Business
Monitor & Engage product lines
Email report: New reviews
Be notified directly via email when changes are happening.
Free
Essentials
Team
Business
All packages
Export data
In need for creating charts, reports, or other things not possible in AppFollow? Just export the review data into other systems.
30 days
Free
Unlimited
Essentials
Unlimited
Team
Unlimited
Business
Accelerate product line
Keyword grouping
Categories and manage keywords in dedicated workspaces to segment and create custom views.
Basic
Free
Limited
Essentials
Unlimited
Team
Unlimited
Business
Accelerate product line
Keyword history
Track keywords to monitor the position of your apps for the selected keywords.
7 days
Free
30 days
Essentials
All history
Team
All history
Business
Accelerate product line
Keyword Intelligence: Downloads & revenue
See how effective your keywords are and how downloads are affected.
Free
Essentials
Team
Business
Accelerate product line
Keyword Metrics
Never miss any key metrics leveraging the Keyword difficulty and Keyword effectiveness
Free
Essentials
Team
Business
Monitor & Engage product lines
Manual Review tags
Manually tag and categorize reviews to establish a better understanding of the user feedback.
Free
Essentials
Team
Business
Accelerate product line
Organic traffic dashboard (limited)
Monitor how your are driving organic traffic and understand how to best serve them to ensure & improve conversation.
Limited
Free
Unlimited
Essentials
Unlimited
Team
Unlimited
Business
Monitor & Engage product line
Phrase analysis
Analyze phases used in reviews to identify new possibilities and understand what's on top of your users' minds.
Free
Essentials
Team
Business
Monitor product line
Rating & Review dashboard
Monitor ratings and reviews in one unified place to better understand where and how to improve the customer satisction.
Free
Essentials
Team
Business
Monitor product line
Rating dashboard
Monitor ratings in a unified vview to analyse and act upon insights.
Free
Essentials
Team
Business
Engage product line
Reply effect report
Closely monitor how your reply strategies are affecting your apps' performance
Limited
Free
Unlimited
Essentials
Unlimited
Team
Unlimited
Business
Engage product line
Reply templates & folders
Pave the way for more effiicient use of reply and response templates by keeping they up-to-date and organise them in folders
Limited
Free
Unlimited
Essentials
Unlimited
Team
Unlimited
Business
Engage product line
Reply to reviews in one space
One connected view across all reviews makes it more effieicent and improves the workflow responding to reviews.
Free
Essentials
Team
Business
Engage product line
Report a concern
Efficiently report reviews that aren't meeting the criterias by being offensive or spam.
Free
Essentials
Team
Business
Monitor product line
Review Analysis
Go granular and analyse the reviews received to unlock the user insights.
Free
Essentials
Team
Business
Monitor product line
Review dashboard
Closely monitor the reviews your are receiving and leverage it to improve and grow the app
Free
Essentials
Team
Business
Engage product line
Review status
Categorize reviews based on the actions you've taken, helping you focus on the ones most important
Free
Essentials
Team
Business
Engage product line
Review tickets
Manage reviews as tickets and add notes, categorize them & sort them based on which have been handled and not.
Free
Essentials
Team
Business
Monitor & Engage product line
Semantic review tags
Categorize reviews based on relevant topics, like bugs, pricing, and such to better understand what is on top of users minds.
Free
Essentials
Team
Business
Monitor & Engage product lines
Sort & categorize tags
Map out the tags relevant for your organisation and categorize them to better go granular on the ones your'd like to analyse.
Free
Essentials
Team
Business
Accelerate product line
Store feature timeline
Understand your competitors and their popularity, by store feature placement across the entire world or hone in on specific markets.
Limited
Free
Unlimited
Essentials
Unlimited
Team
Unlimited
Business
Accelerate product line
Subscription Report
Get a complete picture of app subscriptions allowing more better monitoring of app performance.
Free
Essentials
Team
Business
Engage product line
Suggested reply to reviews templates
Never doubt what to answer and if it would make sense to use a template with suggested replies to reviews.
Free
Essentials
Team
Business
Monitor & Engage product line
Tags report
Get a clean overview across all reviews and how they are categorize to better hone in on that matters the most to your users.
Free
Essentials
Team
Business
All packages
Tailor page views (smart views)
Customize and create pages that fit your needs.
3 Default
Free
Unlimited
Essentials
Unlimited
Team
Unlimited
Business
Engage product line
Tailored review tags & notes
In need for sharing some insights around a specific review? Add notes to it, and ensure all teams are informed.
Free
Essentials
Team
Business
Accelerate product line
Top chart rankings
Monitor the charts and ranking in one unified view.
Free
Essentials
Team
Business
Accelerate product line
Traffic channel analytics
Improve your understanding of your users by tracking traffic sources to better identify geographic location, channels they use, so you can better understand them and provide targeted messages.
Limited
Free
Advanced
Essentials
Team
Business
Monitor product line
Wordcloud
Understand what's being said the most in reviews across app categories with our visual wordclouds
Free
Essentials
Team
Business
Monitor product line
Basecamp integration
Get reviews directly in your task management solution to improve workflows and ensure ownership.
Free
Essentials
Team
Business
Monitor product line
Discord integration
Be notified about new reviews directly in your messenger tool.
Limited
Free
Limited
Essentials
Limited
Team
Advanced
Business
All packages
Email integration: Review alert
Be notified about reviews directly in your inbox, allowing you to tye together systems for seamless processes and ensure ownership.
Free
Essentials
Team
Business
Monitor product line
Facebook workspace integration
Be notified about new reviews directly in your messenger tool.
Free
Essentials
Team
Business
Engage product line
Freshdesk integration
Integrate AppFollow with your Freshdesk via email to leverage app reviews, automations, and to get things done faster in a unified solution.
Free
Essentials
Team
Business
Engage product line
Front integration
Integrate Front & AppFollow via email to bridge the work around your apps and other channels in one collaborative hub
Free
Essentials
Team
Business
All packages
Google Play store
Connect Google Play Store to leverage the power of AppFollow's features & functionalities.
Free
Essentials
Team
Business
Engage product line
Google Play Store beta reviews & replies
Leverage the power of visibility into beta testers feedback & engage with them directly.
Free
Essentials
Team
Business
Engage product line
Groove integration
Integrate AppFollow & Groove via email to link your support emails with improving app user satisfaction.
Free
Essentials
Team
Business
Engage product line
Help Scout integration
Integrate AppFollow & Help Scout via email to extend customer relationships across apps and leverage the insights to improve customer satisfaction.
Free
Essentials
Team
Business
Engage product line
Helpshift integration
Integrate AppFollow & Helpshift via email to save time responding to your user reviews.
Free
Essentials
Team
Business
Engage product line
Huawei App Gallery [Beta]
Connect your Huawei apps with AppFollow to engage with users by replying to reviews.
Free
Essentials
Team
Business
Engage product line
Import review templates
Bring your own response templates into the platform and leverage the power of consistent messaging.
Free
Essentials
Team
Business
Engage product line
Intercom integration
Integrate AppFollow & Intercom to extend your esixting work engaging with customers across platforms.
Free
Essentials
Team
Business
Engage product line
Kayako integration
Integrate AppFollow with your exiting customer service platform to leverage app insights to build better customer relations.
Free
Essentials
Team
Business
Monitor & Engage product lines
MS Teams integration
Be notified about new reviews & engage with your users to improve customer experience.
Free
Essentials
Team
Business
Engage product line
Salesforce integration
Connect Salesforce & AppFollow to align your work around building customer relations & exeperience
Free
Essentials
Team
Business
All packages
Slack integration
Get notifications directly in Slack with reviews, app discovery & analytics
Limited
Free
Limited
Essentials
Advanced
Team
Advanced
Business
Monitor & Accelerate product line
Tableau integration
Bridge ratings, reviews, Downloads and revenue directly to Tableau.
Free
Essentials
Team
Business
Monitor & Engage product line
Telegram integration
Always be in the know with smart alerts directly in your prefered communication platform
Limited
Free
Limited
Essentials
Advanced
Team
Advanced
Business
Monitor product line
Trello integration
Get reviews directly in your task management solution to improve workflows and ensure ownership.
Free
Essentials
Team
Business
Monitor product line
Twitter integration
Be notified about new Twitter reviews directly in AppFollow
Free
Essentials
Team
Business
Engage product line
Usedesk integration
Integrate AppFollow and Usedesk via email to unite the work creating attentive customer service and be closer to customers.
Free
Essentials
Team
Business
Monitor product line
Webhook URL integration
Receive review notifications directly in your prefered tool via webhook URL
Free
Essentials
Team
Business
Monitor & Engage product lines
Zapier integration
Leverage zapier templates to link reviews across app stores directly
Free
Limited
Essentials
Advanced
Team
Advanced
Business
Engage product line
Zendesk integration
Integrate Zendesk and AppFollow to leverage the best from the two platforms.
Limited
Free
Limited
Essentials
Limited
Team
Advanced