Checklist:

How to Reply to Negative Reviews 

Avoid reply blunders and improve retention with this handy checklist for Support teams.

App Store reviews are more powerful than ever

Negative reviews affect decisions of 85% of consumers. The power to improve ratings by responding to iOS and Android reviews lies in your Support team's hands. 

This practical checklist to help deal with negative mobile reviews will turn users' frowns upside down, and improve retention for your mobile app. Win-win.