A Voice of the Customer program can help you understand your users and meet their needs by allowing you to quickly and effectively collect, segment, and analyze user feedback. But how do you implement a Voice of the customer program? Read our guide to find out.
Promoting In-app Purchases to Dominate Search on the App Store
In this whitepaper, we will explain how to enhance your in-app purchases to further improve your search visibility — using one of our clients, Flo Health, who got great results doing this, as a success case.
Negative reviews affect decisions of 85% of consumers. This practical checklist to help deal with negative reviews will turn users' frowns upside down, and improve retention for your mobile app.
In this guide, we'll take you through the reasons why apps get negative reviews, how to respond to them, as well as introducing how to automate your review management process.
Find out how you can effectively identify inappropriate reviews that can damage your app's reputation, and how to report them and get them quickly removed.
The latest in data for app store performance — use these insights to grow your apps and gain insights on retention, store optimization, and product strategy.
2. How to balance automation with personalization.
3. When to introduce these processes.
4. How to measure automation's efficiency.
Our Voice of the Customer Solution
Find out how Semantic Analysis helps you to understand your app users, how they're are feeling, identify feature requests and bug reports, and deep dive into specific regional differences.
We've analyzed and compiled the best responses to negative user reviews from market leaders. Use these in your own response strategy and turn 1 star into 5.
App reputation has never been more important. This report uses data from across the app stores to provide insights on consumer behaviour, the impact on app product strategy, and what's most important to customers.
