Compare all features

See full feature matrix

Feature

Free

Essentials

Team

Business

 Engage product line 

Agent Performance

Monitor the performance of your agents to support them in their development and leverage the growth potentials.

N

Free

N

Essentials

Y

Basic

Team

Component 1

Advanced

Business

 Monitor product line 

AI-powered semantic review tags

Leverage the power of Artificial Intelligence and see the bigger perspective across reviews to fast-forward your app performance

N

Free

N

Essentials

N

Team

Component 1

Business

 Accelerate product line 

Alerts by app discovery

Be notified about changes in app discovery so you can quickly respond.

Y

Free

Component 1

Essentials

Component 1

Team

Component 1

Business

 Accelerate product line 

API: App Analytics

Bridge app analytics across tools to monitor versions, downloads, revenue & subscription data.

Y

Free

Component 1

Essentials

Component 1

Team

Green Check mark

Business

 Accelerate product line 

API: ASO reports

Connect relevant ASO data & reports to other tools and ensure the organisation is aligned.

Component 1-1

Free

Component 1-1

Essentials

Component 1

Team

Component 1

Business

 Accelerate product line 

API: ASO tools

Connect the tool stack and bring ASO tools to other relevant solutions.

Component 1-1

Free

Component 1-1

Essentials

Component 1

Team

Component 1

Business

 Accelerate product line 

API: Featured apps

Bridge the insights to ensure a common understanding of your competitors & their feature placements.

Component 1-1

Free

Component 1-1

Essentials

Component 1

Team

Component 1

Business

 Accelerate product line 

API: Keyword Intelligence

Bridge keyword intelligence to other relevant tools for more informed decisions.

Component 1-1

Free

Component 1-1

Essentials

Component 1-1

Team

Component 1

Business

 Accelerate product line 

API: Rankings

Connect Rankings & your reporting tools to monitor it closely.

Component 1

Free

Component 1

Essentials

Component 1-1

Team

Component 1-1

Business

 Monitor product line 

API: Ratings & Reviews

Monitor the ratings & reviews closely no matter what tool you are using.

Component 1

Basic

Free

Component 1

Basic

Essentials

Component 1

Advanced

Team

Component 1

Advanced

Business

 Engage product line 

API & Webhook: Reviews & replies

Connect tools to monitor reviews & replies without having to shift between tools.

Component 1-1

Free

Component 1-1

Essentials

Component 1

Team

Component 1

Business

 Engage product line 

API: Tags

Leverage the power of categorizations and bring the review tags into your toolstack

Component 1-1

Free

Component 1-1

Essentials

Component 1-1

Team

Component 1

Business

 Engage product line 

API: Tags, Review status, notes, report a concern, & reply statistics

Monitor reviews and bridge the insights across tools with ease

Component 1-1

Free

Component 1-1

Essentials

Component 1-1

Team

Component 1

Business

 Accelerate product line 

API: App update timelines

Monitor how the app updates affect other business metrics with the app update API.

Component 1-1

Free

Component 1-1

Essentials

Component 1

Team

Component 1

Business

 Accelerate product line 

API: Top chart rankings

Connectt your tool stack and increase reporting capabilities by closely following the top charts.

Component 1-1

Free

Component 1-1

Essentials

Component 1

Team

Component 1

Business

 Accelerate product line 

App updated timeline

Keep an eye on your competitors' updates to their apps, what they are releasing and utilize it to your benefit

Component 1

Limited

Free

Component 1

Unlimited

Essentials

Component 1

Unlimited

Team

Component 1

Unlimited

Business

 All packages 

Apple App Store

Connect your Apple App Store apps to leverage the power of AppFollow & improve the performance.

Component 1

Free

Component 1

Essentials

Component 1

Team

Component 1-2

Business

 Monitor & Accelerate product lines 

Apple Arcade Games

Connect your Apple Arcade games with AppFollow to leverage the power of the insights & accelerate growth potentials.

Component 1-1

Free

Component 1

Essentials

Component 1

Team

Green Check mark

Business

 Engage product line 

Apple Arcade Games Reviews

Manage all reviews in one unified place by connecting your Arcade games & engage with them directly.

Component 1-1

Free

Component 1-1

Essentials

Component 1-1

Team

Component 1

Business

 Engage product line 

Archive review tags

Keep it clean by reviewing all active tags and archive the ones not relevant any more.

Component 1-1

Free

Component 1-1

Essentials

Component 1

Team

Green Check mark

Business

 Accelerate product line 

ASO tools

Improve store performance with the best-in-class tools for improving an app's rank and discoverability to beat competitors.

Component 1

Limited

Free

Component 1

Unlimited

Essentials

Green Check mark

Unlimited

Team

Green Check mark

Unlimited

Business

 Engage product line 

Automate report a concern actions

Reduce the workload & improve the mental health of your team members by automating reporting concerns.

Component 1-1

Free

Component 1-1

Essentials

Component 1-1

Team

Component 1

Business

 Monitor & Engage product lines 

Automate review translation

Extend your global reach with automated review translations

Component 1-1

Free

Component 1

Essentials

Green Check mark

Team

Green Check mark

Business

 Monitor & Engage product lines 

Automatic review tag

Monitor reviews & responses more efficiently with automated tagging opportunities.

Component 1-1

Free

Component 1-1

Essentials

Component 1-1

Team

Component 1

Business

 Engage product line 

Automatic review categorization rules

Set up rules for automatic review & response categorization

Component 1-1

Free

Component 1-1

Essentials

Component 1-1

Team

Component 1

Business

 Engage product line 

Automation performance

Monitor how your automation is performing with a glimpse of an eye, so you can concentrate of ensuring smooth automated processes.

Component 1-1

Free

Component 1-1

Essentials

Component 1-1

Team

Component 1

Business

 Monitor & Engage product line 

Bulk edit & tag reviews in one go

Manage reviews with quick bulk edit opportunities

Component 1-1

Free

Component 1-1

Essentials

Component 1

Team

Green Check mark

Business

 Engage product line 

Bulk reply to reviews with a certain status

Categorize and manage reviews as tickets and reply to mulitiple based on their status

Component 1-1

Free

Component 1-1

Essentials

Component 1-1

Team

Component 1

Business

 Engage product line 

Bulk review responses

Efficiently reply to the same type of reviews with the bulk response option.

Component 1-1

Free

Component 1

Essentials

Green Check mark

Team

Green Check mark

Business

 Acccelerate product line 

Category ranking

Track and analyze the categories your app is ranking within to evaluate the chosen set of keywords in/over time.

Component 1

Free

Green Check mark

Essentials

Green Check mark

Team

Green Check mark

Business

 Accelerate product line 

Compare app discovery

Understand the competiteve landscabe and extract competitive insights to understand how to beat competitors

Component 1-1

Free

Component 1-1

Essentials

Component 1

Team

Green Check mark

Business

 Monitor product line 

Competitor analysis

Monitor the feedback your competitors are getting to understand, identify, and leverage it to your advantage.

Component 1-1

Free

Component 1

10 apps

Essentials

Component 1

30 apps

Team

Green Check mark

30 apps

Business

 Accelerate product line 

Conversion benchmark

Zoom in of app conversions with clear visibility into industry standards, so you can focus on setting out the right strategy for increasing the rate.

Component 1

Free

Green Check mark

Essentials

Green Check mark

Team

Green Check mark

Business

 Engage product line 

Custom automation rules

Pave the way for quicker actions with unlimited automated rules across app stores. Monitor the efficeincy with automation performance.

Component 1-1

Free

Component 1-1

Essentials

Component 1-1

Team

Component 1

Business

 Engage product line 

Custom response to review templates

Minimise time spend responding to reviews within the same category by creating reply & reponse templates.

Component 1-1

Free

Component 1-1

Essentials

Component 1

Team

Green Check mark

Business

 Engage product line 

Custom review tags

Set up your own tags and categories for reviews

Component 1-1

Free

Component 1-1

Essentials

Component 1-1

Team

Component 1

Business

 Engage product line 

Custom semantic tag rules

Tailor semantic tags & rules to fit your organisation's need.

Component 1-1

Free

Component 1-1

Essentials

Component 1-1

Team

Component 1

Business

All packages 

Custom template library by auto-rules

Reduce time spent replying to similar reviews by automating the responses with your own custom-made reply and response template library.

Component 1

Free

Green Check mark

Essentials

Green Check mark

Team

Green Check mark

Business

 Accelerate product line 

Downloads & revenue

Track app downloads & revenue to measure how well your app is performing.

Component 1

Free

Green Check mark

Essentials

Green Check mark

Team

Green Check mark

Business

 Accelerate product line 

Email report: ASO

Be notified directly via email when changes are happening.

Component 1

Free

Green Check mark

Essentials

Green Check mark

Team

Green Check mark

Business

 Accelerate product line 

Email report: Downloads & Revenue

Be notified directly via email when changes are happening.

Component 1

Free

Green Check mark

Essentials

Green Check mark

Team

Green Check mark

Business

 Monitor & Engage product lines 

Email report: New reviews

Be notified directly via email when changes are happening.

Component 1-1

Free

Component 1-1

Essentials

Component 1

Team

Green Check mark

Business

 All packages

Export data

In need for creating charts, reports, or other things not possible in AppFollow? Just export the review data into other systems.

Component 1

30 days

Free

Component 1

Unlimited

Essentials

Green Check mark

Unlimited

Team

Green Check mark

Unlimited

Business

 Accelerate product line 

Keyword grouping

Categories and manage keywords in dedicated workspaces to segment and create custom views.

Component 1

Basic

Free

Component 1

Limited

Essentials

Component 1

Unlimited

Team

Green Check mark

Unlimited

Business

 Accelerate product line 

Keyword history

Track keywords to monitor the position of your apps for the selected keywords.

Component 1

7 days

Free

Component 1

30 days

Essentials

Component 1

All history

Team

Green Check mark

All history

Business

 Accelerate product line 

Keyword Intelligence: Downloads & revenue

See how effective your keywords are and how downloads are affected.

Component 1-1

Free

Component 1-1

Essentials

Component 1

Team

Green Check mark

Business

 Accelerate product line 

Keyword Metrics

Never miss any key metrics leveraging the Keyword difficulty and Keyword effectiveness 

Component 1-1

Free

Component 1

Essentials

Component 1

Team

Green Check mark

Business

 Monitor & Engage product lines 

Manual Review tags

Manually tag and categorize reviews to establish a better understanding of the user feedback.

Component 1

Free

Green Check mark

Essentials

Green Check mark

Team

Green Check mark

Business

Accelerate product line 

Organic traffic dashboard (limited)

Monitor how your are driving organic traffic and understand how to best serve them to ensure & improve conversation.

Component 1

Limited

Free

Component 1

Unlimited

Essentials

Green Check mark

Unlimited

Team

Green Check mark

Unlimited

Business

 Monitor & Engage product line 

Phrase analysis

Analyze phases used in reviews to identify new possibilities and understand what's on top of your users' minds.

Component 1-1

Free

Component 1-1

Essentials

Component 1

Team

Green Check mark

Business

 Monitor product line 

Rating & Review dashboard

Monitor ratings and reviews in one unified place to better understand where and how to improve the customer satisction.

Component 1

Free

Green Check mark

Essentials

Green Check mark

Team

Green Check mark

Business

 Monitor product line 

Rating dashboard

Monitor ratings in a unified vview to analyse and act upon insights.

Component 1

Free

Green Check mark

Essentials

Green Check mark

Team

Green Check mark

Business

 Engage product line 

Reply effect report

Closely monitor how your reply strategies are affecting your apps' performance

Component 1

Limited

Free

Green Check mark

Unlimited

Essentials

Component 1

Unlimited

Team

Green Check mark

Unlimited

Business

 Engage product line 

Reply templates & folders

Pave the way for more effiicient use of reply and response templates by keeping they up-to-date and organise them in folders

Component 1

Limited

Free

Component 1

Unlimited

Essentials

Green Check mark

Unlimited

Team

Green Check mark

Unlimited

Business

 Engage product line 

Reply to reviews in one space

One connected view across all reviews makes it more effieicent and improves the workflow responding to reviews.

Component 1

Free

Green Check mark

Essentials

Green Check mark

Team

Green Check mark

Business

 Engage product line 

Report a concern

Efficiently report reviews that aren't meeting the criterias by being offensive or spam.

Component 1-1

Free

Component 1-1

Essentials

Component 1

Team

Green Check mark

Business

 Monitor product line 

Review Analysis

Go granular and analyse the reviews received to unlock the user insights.

Component 1

Free

Green Check mark

Essentials

Green Check mark

Team

Green Check mark

Business

 Monitor product line 

Review dashboard

Closely monitor the reviews your are receiving and leverage it to improve and grow the app

Component 1

Free

Green Check mark

Essentials

Green Check mark

Team

Green Check mark

Business

 Engage product line 

Review status

Categorize reviews based on the actions you've taken, helping you focus on the ones most important

Component 1-1

Free

Component 1-1

Essentials

Component 1-1

Team

Component 1

Business

 Engage product line 

Review tickets

Manage reviews as tickets and add notes, categorize them & sort them based on which have been handled and not.

Component 1-1

Free

Component 1-1

Essentials

Component 1-1

Team

Component 1

Business

 Monitor & Engage product line 

Semantic review tags

Categorize reviews based on relevant topics, like bugs, pricing, and such to better understand what is on top of users minds.

Component 1-1

Free

Component 1-1

Essentials

Component 1-1

Team

Green Check mark

Business

 Monitor & Engage product lines 

Sort & categorize tags

Map out the tags relevant for your organisation and categorize them to better go granular on the ones your'd like to analyse.

Component 1-1

Free

Component 1-1

Essentials

Component 1

Team

Green Check mark

Business

 Accelerate product line 

Store feature timeline

Understand your competitors and their popularity, by  store feature placement across the entire world or hone in on specific markets.

Component 1

Limited

Free

Component 1

Unlimited

Essentials

Green Check mark

Unlimited

Team

Green Check mark

Unlimited

Business

 Accelerate product line 

Subscription Report

Get a complete picture of app subscriptions allowing more better monitoring of app performance.

Component 1

Free

Green Check mark

Essentials

Green Check mark

Team

Green Check mark

Business

 Engage product line 

Suggested reply to reviews templates

Never doubt what to answer and if it would make sense to use a template with suggested replies to reviews.

Component 1-1

Free

Component 1

Essentials

Green Check mark

Team

Green Check mark

Business

 Monitor & Engage product line 

Tags report

Get a clean overview across all reviews and how they are categorize to better hone in on that matters the most to your users.

Component 1

Free

Green Check mark

Essentials

Green Check mark

Team

Green Check mark

Business

 All packages 

Tailor page views (smart views)

Customize and create pages that fit your needs.

Component 1

3 Default

Free

Component 1

Unlimited

Essentials

Green Check mark

Unlimited

Team

Green Check mark

Unlimited

Business

 Engage product line 

Tailored review tags & notes

In need for sharing some insights around a specific review? Add notes to it, and ensure all teams are informed.

Component 1-1

Free

Component 1-1

Essentials

Component 1-1

Team

Component 1

Business

 Accelerate product line 

Top chart rankings

Monitor the charts and ranking in one unified view.

Component 1

Free

Green Check mark

Essentials

Green Check mark

Team

Green Check mark

Business

 Accelerate product line 

Traffic channel analytics

Improve your understanding of your users by tracking traffic sources to better identify geographic location, channels they use, so you can better understand them and provide targeted messages.

Component 1

Limited

Free

Component 1

Advanced

Essentials

Green Check mark

Team

Green Check mark

Business

 Monitor product line

Wordcloud

Understand what's being said the most in reviews across app categories with our visual wordclouds

Component 1-1

Free

Component 1

Essentials

Green Check mark

Team

Green Check mark

Business

 Monitor product line

Basecamp integration

Get reviews directly in your task management solution to improve workflows and ensure ownership.

Component 1

Free

Green Check mark

Essentials

Green Check mark

Team

Green Check mark

Business

 Monitor product line 

Discord integration

Be notified about new reviews directly in your messenger tool.

Component 1

Limited

Free

Green Check mark

Limited

Essentials

Green Check mark

Limited

Team

Component 1

Advanced

Business

 All packages 

Email integration: Review alert

Be notified about reviews directly in your inbox, allowing you to tye together systems for seamless processes and ensure ownership.

Component 1

Free

Green Check mark

Essentials

Green Check mark

Team

Green Check mark

Business

 Monitor product line 

Facebook workspace integration

Be notified about new reviews directly in your messenger tool.

Component 1

Free

Green Check mark

Essentials

Green Check mark

Team

Green Check mark

Business

 Engage product line 

Freshdesk integration

Integrate AppFollow with your Freshdesk via email to leverage app reviews, automations, and to get things done faster in a unified solution.

Component 1-1

Free

Component 1

Essentials

Green Check mark

Team

Green Check mark

Business

 Engage product line 

Front integration

Integrate Front & AppFollow via email to bridge the work around your apps and other channels in one collaborative hub

Component 1-1

Free

Component 1

Essentials

Green Check mark

Team

Green Check mark

Business

 All packages 

Google Play store

Connect Google Play Store to leverage the power of AppFollow's features & functionalities.

Component 1

Free

Green Check mark

Essentials

Green Check mark

Team

Green Check mark

Business

 Engage product line 

Google Play Store beta reviews & replies

Leverage the power of visibility into beta testers feedback & engage with them directly.

Component 1-1

Free

Component 1-1

Essentials

Component 1-1

Team

Component 1

Business

 Engage product line 

Groove integration

Integrate AppFollow & Groove via email to link your support emails with improving app user satisfaction.

Component 1-1

Free

Component 1

Essentials

Green Check mark

Team

Green Check mark

Business

 Engage product line 

Help Scout integration

Integrate AppFollow & Help Scout via email to extend customer relationships across apps and leverage the insights to improve customer satisfaction.

Component 1-1

Free

Component 1

Essentials

Green Check mark

Team

Green Check mark

Business

 Engage product line 

Helpshift integration

Integrate AppFollow & Helpshift via email to save time responding to your user reviews.

Component 1-1

Free

Component 1

Essentials

Green Check mark

Team

Green Check mark

Business

 Engage product line 

Huawei App Gallery [Beta]

Connect your Huawei apps with AppFollow to engage with users by replying to reviews.

Component 1-1

Free

Component 1-1

Essentials

Component 1-1

Team

Component 1

Business

 Engage product line

Import review templates

Bring your own response templates into the platform and leverage the power of consistent messaging.

Component 1-1

Free

Component 1-1

Essentials

Component 1

Team

Green Check mark

Business

 Engage product line 

Intercom integration

Integrate AppFollow & Intercom to extend your esixting work engaging with customers across platforms.

Component 1-1

Free

Component 1

Essentials

Green Check mark

Team

Green Check mark

Business

 Engage product line 

Kayako integration

Integrate AppFollow with your exiting customer service platform to leverage app insights to build better customer relations.

Component 1-1

Free

Component 1

Essentials

Green Check mark

Team

Green Check mark

Business

 Monitor & Engage product lines 

MS Teams integration

Be notified about new reviews & engage with your users to improve customer experience.

Component 1

Free

Green Check mark

Essentials

Green Check mark

Team

Green Check mark

Business

 Engage product line 

Salesforce integration

Connect Salesforce & AppFollow to align your work around building customer relations & exeperience

Component 1-1

Free

Component 1-1

Essentials

Component 1-1

Team

Component 1

Business

 All packages 

Slack integration

Get notifications directly in Slack with reviews, app discovery & analytics

Component 1

Limited

Free

Green Check mark

Limited

Essentials

Component 1

Advanced

Team

Green Check mark

Advanced

Business

 Monitor & Accelerate product line 

Tableau integration

Bridge ratings, reviews, Downloads and revenue directly to Tableau.

Component 1-1

Free

Component 1-1

Essentials

Component 1-1

Team

Component 1

Business

 Monitor & Engage product line 

Telegram integration

Always be in the know with smart alerts directly in your prefered communication platform

Component 1

Limited

Free

Component 1

Limited

Essentials

Component 1

Advanced

Team

Green Check mark

Advanced

Business

 Monitor product line 

Trello integration

Get reviews directly in your task management solution to improve workflows and ensure ownership.

Component 1

Free

Green Check mark

Essentials

Green Check mark

Team

Green Check mark

Business

 Monitor product line 

Twitter integration

Be notified about new Twitter reviews directly in AppFollow

Component 1

Free

Green Check mark

Essentials

Green Check mark

Team

Green Check mark

Business

 Engage product line 

Usedesk integration

Integrate AppFollow and Usedesk via email to unite the work creating attentive customer service and be closer to customers.

Component 1-1

Free

Component 1

Essentials

Green Check mark

Team

Green Check mark

Business

 Monitor product line 

Webhook URL integration

Receive review notifications directly in your prefered tool via webhook URL

Component 1-1

Free

Component 1-1

Essentials

Component 1

Team

Green Check mark

Business

 Monitor & Engage product lines 

Zapier integration

Leverage zapier templates to link reviews across app stores directly

Component 1-1

Free

Component 1

Limited

Essentials

Component 1

Advanced

Team

Green Check mark

Advanced

Business

 Engage product line 

Zendesk integration

Integrate Zendesk and AppFollow to leverage the best from the two platforms.

Component 1

Limited

Free

Green Check mark

Limited

Essentials

Green Check mark

Limited

Team

Component 1

Advanced

Business

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