---
title: "AppFollow Report: Mobile App Reputation Management "
description: App reputation on the app stores has never been more important to manage. Our industry report uncovers how effectively apps are managing their reviews on the app stores.
---

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# Report: Mobile App Reputation Management

## Ratings & Reviews in 2021

 

App reputation has never been more important to manage.

This report gathers rating and reviews data from across the mobile industry to identify:

- Consumer behaviour across app stores
- What this means for app product strategy
- What is most important to app customers

#### Key Findings:

- App Store users are more critical than those on the Play Store... but by how much, and how does this impact apps?
- How companies can improve customer experience
- How can apps manage the impact of category-wide incidents?

[Download Now](https://get.appfollow.io/hubfs/Industry%20report_edition%203rd.pdf?hsLang=en)

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